Learn Streaming Videos: Minimum Internet Speed Depends on Quality

Streaming Videos: Minimum Internet Speed Depends on Quality

Last Updated: December 12, 2013

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Streaming video is probably a major reason you decided to pay extra for a high-speed Internet connection. But what is the minimum Internet speed for watching videos on a tablet, PC, or even a big-screen TV using a Roku, PS4, or Xbox One? The ultimate answer depends on the video quality.

Internet Connection Speed Recommendations from Netflix

As one of the leading streaming-video services in the industry, Netflix definitely knows what the minimum Internet speed is for online viewing without lag. Their recommendations reveal that video quality is an important factor.

Netflix requires at least a 0.5 megabits per second (Mbps) connection at the bare minimum, and they recommend a 1.5 Mbps to even stream video at the lowest quality. You should expect essentially home video-level entertainment at this broadband speed.

The company recommends at least 3.0 Mbps for DVD-quality video streaming, and they bump that number up to 5.0 Mbps for HD-quality performance. Netflix claims that TV shows originally encoded in HD will play in 720p resolution or better provided that 5.0 Mbps bandwidth threshold is met.

Netflix even supports higher resolutions when available, but their bandwidth recommendations increase to 7.0 Mbps for Netflix Super HD format. For the few of you that enjoy 3D television content, the Internet speed recommendation is 12.0 Mbps. Remember that these are recommendations: for example, it is possible to occasionally stream HD video at 3.0 Mbps, but expect pixelation and lag, especially if there is heavy Internet traffic.

Shared WiFi Connections Lead to Degraded Streaming Performance

Remember, if you share your Internet connection with other users on the same WiFi connection, you are all fighting over one piece of bandwidth, so your actual streaming performance can vary from these numbers. It is probably a good idea to run a quick Internet speed test before streaming high-quality video. Ultimately, the minimum Internet speed to stream video on a tablet or any other device depends on the video quality, so make sure your provider is keeping up their end of the bandwidth bargain.

Photo credit: Wikimedia Commons

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Learn Streaming Videos: Minimum Internet Speed Depends on Quality

The Internet Bandwidth Calculator: Why Your Use Matters

Last Updated: December 10, 2013

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How much you download from the Internet varies from month to month, but is fairly consistent over the long term. This total amount of bandwidth may seem like an also-ran when compared to the speed of your connection (remember to regularly check your bandwidth performance with an Internet speed test), or its price, but knowing how much data you transmit and receive can help determine which providers offer the best deals, and which want to charge too much per megabyte; to estimate this data use, you need an Internet bandwidth calculator.

The Vanishing Buffet

Water, electricity, and natural gas are all metered based on actual consumption — the more you use per month, the higher your bill. Internet, however, has typically been an all-you-can-eat affair, allowing users to download and upload as much as they want for a fixed monthly fee. This model posed no problems for providers in the days of dial-up modems and first-generation affordable desktops, but advances in connection speed coupled with the rise of mobile devices has led to massive consumption with an expectation of unlimited use. Smartphone and tablet providers were quick to impose limits on mobile data, which consumers had no choice but to accept in an emerging market. Wired Internet providers, however, have been trying to cap the amount of data per user for years. Some companies have tried opt-in plans that come with lower monthly rates, while others give users willing to pay for higher speed packages larger data caps. Others are simply mandating caps and assessing fees for any overage; in other words, if you plan allows only 10 gigabytes per month and you download 11, expect to pay a premium.

A Quick Test with an Internet bandwidth calculator

To avoid paying more than you should for data, you need to determine how much you use in a typical month. One way to find this number is by recording the size of every file you download or send — this includes emails, emails with attachments, images, videos, songs, and even the data transferred while web surfing. Although possible, most users don’t have time for this kind of detailed study and instead turn to a free Internet bandwidth calculator. Many sites offer this service, allowing you to estimate the number, type, and size of files you send and receive during the month to produce an average result. Some will give an estimated total use in gigabytes, while others will suggest how fast your connection should be to support your needs. If your concern is hitting a provider’s data ceiling, look for a calculator that returns results in amount of data downloaded; faster transfer rates do nothing to lower the cost of data overages.

Not all providers have switched over to hard caps, especially on home network or small business connections, but if you’re not sure always call and ask exactly what your plan covers and how much per gigabyte you’ll be charged for going over. Although a bandwidth calculator can’t give an exact reading on how much you’ve downloaded — or will in the coming months — using this tool is a good way to determine if you need to scale back on your downloads or find a provider that doesn’t limit your use.

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Learn Streaming Videos: Minimum Internet Speed Depends on Quality

How to Run a Speed Test for Spectrum Internet

Last Updated: December 9, 2013

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We’ve all worked behind slow computer screens waiting for a website to load, getting more frustrated with every passing second. Running a bandwidth speed test can provide insight into how fast your internet connection is and whether your internet provider is meeting your needs.

Charter Communications is one of America’s largest TV, internet, and voice providers. Charter acquired Time Warner Cable and Bright House Networks to form the Spectrum brand, which now serves more than 29 million customers throughout 41 states, with 27 million being broadband internet customers. However, no two internet connections are the same, which means your neighbor might have a lightning-fast Spectrum internet connection while your connection barely loads your browser’s homepage.

Running a Spectrum speed test can help you understand whether your internet service provider (ISP) is causing bogged down speeds or if you’re experiencing another computer issue. Throughout this guide, we’ll run you through how to conduct a Spectrum speed test, understand your speed test results, and any additional questions regarding your Spectrum web connection.

What is an internet speed test?
How to run a Spectrum internet speed test
Spectrum internet download speeds
Spectrum internet upload speeds
Internet speed test terms
What should my Spectrum internet speed be?
Why is my Spectrum internet speed slow?
Spectrum internet speed troubleshooting

What is an internet speed test?

An internet speed test measures your internet’s broadband connection parameters, which includes your internet’s download and upload speeds in megabits per second (Mbps). When an internet speed test is run, a small file from your ISP’s server is sent to your computer. This file is then downloaded onto your computer, then reuploaded and sent back to the server. Your internet speed is the time it takes to download and upload this file.

Internet speed tests measure a number of key metrics, including:

Upload speed
Download speed
Bandwidth
Ping
Latency
Jitter

Depending on the internet speed test you choose, you might not get readings for each of these metrics. For most internet speed tests, you will find that upload and download speeds, along with bandwidth, are standard measurements.

How to run a Spectrum internet speed test

Running a Spectrum internet speed test is easy. Follow the steps below to get started:

Step 1: Prepare your device

Before running your Spectrum WiFi speed test, you want to ensure your web-enabled device is fully optimized. To prepare your device, you don’t want other devices to get in your way.

Disconnect all devices that are connected to the internet, besides the device you’re using for the speed test. Multiple devices connected to your internet can lead to an inaccurate reading. This means:

Disabling software, such as anti-virus software and multiple browser tabs, that slow down internet speed
Disabling hardware, such as intrusion prevention systems and firewalls, that can result in a slow reading
Disconnecting Bluetooth devices, such as wireless phones, video devices, and baby monitors

Once you’ve disconnected all other devices that are using your internet connection, you’ll be ready to move onto step two.

Step 2: Optimize your surroundings

The environment your web-enabled device is in can also alter the readings of your Spectrum internet speed test. To prepare your surroundings, consider these tips:

Connect your web-enabled device with your home’s router with an Ethernet cord, if possible. A direct connection can help provide faster speeds compared to a wireless connection.
Place your WiFi router off of the ground, such as on a desk or table, and away from any electronic devices that can disrupt the connection, such as cordless phones and other devices connected via WiFi.
Position your wireless device about 10 feet away from your WiFi gateway if you can’t use an ethernet cord.
Go through your computer’s Task Manager or Activity Monitor to ensure no files are downloading in your computer’s background.

With your surroundings fully optimized, you’ll be ready to run your Spectrum speed test.

Step 3: Access the Spectrum Speed Test

To conduct your Spectrum speed test, start by clicking, “Go.” From there, your computer, laptop, or other web-enabled device will begin running the speed test. The speed test should take no longer than 30 seconds, and once complete, you’ll see your computer’s download speed and upload speed in Mbps.

Step 4: Review your results

Once your Spectrum speed test results come in, it’s time to begin reviewing them. Your results will show you your download speed and upload speed in Mbps. If you use Bandwidth Place’s internet speed test, you’ll also get a Ping reading in milliseconds (Ms). Other speed tests will provide a jitter reading or latency reading as well. In the next section, we’ll go over these internet speed test terms, so you can fully understand your speed test results.

The speeds from your test should resemble the speeds your Spectrum service plan states. If you notice that your internet speed doesn’t reflect the speed your Spectrum service plan promises, you can log into Spectrum’s user portal to review your subscription, plan, and contract.

Once logged in, you’ll be able to see what internet speed you’re paying for and find contact information for Spectrum’s service representatives to remediate any issues. However, it’s important to remember internet speed tests provide an approximate speed, not exact, which is why your results might not be completely accurate.

It’s also important to note that your download speed will usually be faster than your upload speed. This is because most computers are designed to download files faster than uploading files. Your computer performs a lot more downloads compared to uploads, such as loading a webpage, downloading a document for work, or playing a video game with heavy graphics, which is why ISPs prioritize download speeds to optimize service.

Spectrum internet download speeds

Spectrum offers three internet plans to choose from, with each tier having a different download speed.

Standard Internet download speed: 60-200 Mbps
Ultra Internet download speed: 300-400 Mbps
Gig Internet download speed: 940 Mbps

Spectrum’s Standard Internet package should meet your online needs if you’re an everyday internet user who uses social media, sends emails, and browses the internet. You’ll need to start moving up plans depending on your activity use.

For example, the Ultra Internet package might work well for online gamers, users who stream HD videos, and small businesses. The Gig Internet package might work well for small or larger businesses that have a team of employees using the internet at any given time.

Spectrum internet upload speeds

Spectrum’s three internet plans also come with their own upload speeds. Spectrum’s internet uploads speeds for each plan go as follows:

Standard Internet upload speed: 10 Mbps
Ultra Internet upload speed: 20 Mbps
Gig Internet upload speed: 35 Mbps

Similar to Spectrum’s download speeds, the internet package you choose depends on the type of online activities you perform. Larger families or small businesses may need Spectrum’s Ultra Internet or Gig Internet package, while single users or smaller families will benefit from Spectrum’s Standard Internet package.

A Spectrum speed test is a great way to determine whether your internet is performing the way it should. If you’re experiencing further issues, contact a Spectrum customer service representative.

Internet speed test terms

Running an internet speed test doesn’t require prior knowledge. All you have to do is click the start button, and your speed test will begin running. The tricky part is understanding your speed test results, as it may contain words and industry jargon you’re unfamiliar with. Below are some common speed test terms you may encounter.

Download speed

Download speed is the time it takes for your computer to retrieve data from your ISP’s server, and is measured in Mbps.

In most cases, bandwidth connections offer faster download speeds than upload speeds because a majority of online activity requires faster download speeds. Faster download speeds come in handy for a variety of online activities, such as playing video games, streaming videos, and loading webpages.

Upload speed

Upload speed is the time it takes for your computer to send back data to your ISP’s server, and is measured in Mbps. While a bulk of online activity requires you to download files, you regularly perform uploads, such as sending emails, posting a picture on social media, and video-chatting with friends and family. Activities like these require fast upload speeds.

Mbps

Megabits per second (Mbps) is a unit of measurement for internet speed. It measures the bandwidth capacity of an internet connection and determines the amount of data that can be transferred each second. The higher your Mbps reads on your speed test, the faster your internet connection is, which means you can download and upload files in a shorter amount of time.

Ping

Ping is the response time between messages sent between computers. When you send out a request, such as kicking a soccer ball into a goal on a video game, you wait for a response, such as a goalie blocking the shot. The time it takes for a response to happen is your ping rate—the lower the ping rate, the better. Ping is measured in milliseconds (ms) and is imperative for time-sensitive online programs, such as video games.

Latency

Latency is similar to ping, as it measures the time it takes in milliseconds (ms) for a response to be sent to and from your ISP’s server. While ping measures the speed at which this response takes, latency looks at the quality of the response. Higher latency means increased lag time, which means the lower the number, the better.

Bandwidth

Bandwidth is the maximum rate at which data can transfer through an internet connection within a set amount of time. While you may confuse bandwidth with internet speed, it actually refers to the volume of data that can be sent, rather than the speed at which the data is sent. Bandwidth is typically expressed in Mbps.

What should my Spectrum internet speed be?

The Federal Communications Commission sets broadband benchmark rates that ISPs should meet. The broadband benchmark rate for download speeds is 25 Mbps, while the benchmark rate for upload speed is 3 Mbps.

These benchmarks were set to ensure Americans have access to advanced broadband with timely speeds. However, over half of rural Americans lack access to 25 Mbps/3 Mbps speeds. So, if your internet speeds aren’t reaching these numbers, the FCC doesn’t count it as broadband service.

Service providers, including Spectrum, are working to bring broadband service to more people across the country so that they can enjoy fast internet speeds. Timely internet speeds are important for a variety of reasons, such as:

Accessing HD videos
Streaming videos online
Downloading graphics
Playing video games
Retrieving files, documents, and data
Video chatting
Downloading music

Fast internet speeds mean users won’t experience buffering or lag when performing any of these activities on their web-enabled device.

Why is my Spectrum internet speed slow?

If you’re like most internet users, slow internet speeds might be the bane of your existence. Whether you’re trying to watch a movie on Hulu without it pausing every minute or are trying to play an online video game without your character freezing, slow internet speeds can be a major headache.

If you’re experiencing lag, buffering, or slow speeds, take a look at some problems and solutions below:

1. Outdated router

Over time, your router or modem can become outdated and decrease in quality of performance. If you’ve had your router or modem for a long time, it may be time for an upgrade. Another issue may be that your router needs to be reset. To reset your modem and WiFi router, unplug the power cords and remove any batteries, then wait at least 2 minutes to reinsert the batteries and plug the modem and router back in to ensure the reset is complete.

2. Too many devices connected to the internet

Having multiple users on an internet connection can lead to slow internet speeds. In most homes, there are multiple devices using your internet connection to function, such as phones, tablets, smart TVs, video game consoles, and voice assistants. Try disconnecting devices that don’t require the use of the internet and reconnect them when they do. In some cases, you may need to upgrade your internet plan to provide more bandwidth.

3. Computer problems

Factors such as bandwidth, latency, ping, jitter, and upload and download speeds aren’t the only reason your Spectrum internet might be slow. In some cases, it may be your computer, not your internet connection, that’s slowing down your internet speed.

Issues such as a full hard drive or a virus can result in decreased internet speed times. To determine if it’s your web-enabled device, disconnect it from the internet, and use a different device to see if performance is still sub-par.

4. Network latency is too high

Bandwidth and latency are two important factors that determine your internet speed. If your network’s latency is too high, you may be experiencing delayed internet speeds. Unfortunately, there are factors out of your control that can result in high latency, such as Spectrum throttling and congestion, that decrease performance quality.

5. You’re on a low-tier plan

Most ISPs offer a variety of internet plans to accommodate the needs of a variety of users. However, faster plans typically come with a higher price tag. To view your plan details, log in to your Spectrum account, and review your contract. Here, you’ll see what plan you’re paying for, along with the internet speeds, and will be able to determine whether or not you need to upgrade to a higher-tier plan.

Spectrum internet speed troubleshooting

Struggling with slow internet speeds is never ideal. If you’re looking to troubleshoot and speed up your Spectrum internet, take a look at these tips:

Use a wired Ethernet connection instead of a wireless connection, which tends to be faster
Close out of any downloads that are in progress
Close out of any programs, such as video games, streaming services, and video calls
Reset your WiFi router and/or modem
Place your WiFi router upright and off of the ground
Update firmware, anti-virus software, and other computer software
Disconnect any devices you aren’t currently using that are connected to the internet

There are a variety of factors that affect your internet speed. Trying these troubleshooting tips can be the solution you’re looking for to speed up your internet.

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Learn Streaming Videos: Minimum Internet Speed Depends on Quality

What Is the Average Internet Speed in the USA?

Last Updated: December 6, 2013

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If you have a broadband Internet connection (wired or wireless), you’ve got two main concerns: cost per month and speed. Faster networks mean quicker downloads and easier uploads, and over time they help minimize your use of bandwidth, which could save you money, depending on your provider. But despite the growing availability of high-speed fiber optic connections in the United States, the country’s network infrastructure may not measure up to other nations. What is the average US Internet speed, and how does it stack up worldwide?

Speed Test

Internet speeds are an estimation of how many megabits (one million bits) of data can be downloaded in one second. For example, a 10 megabit connection — or 10 Mbps — allows you to download 10 million bits of information in a single second. It’s important to remember, however, that when providers report speeds they’re usually talking about the maximum download rate possible, not the average. Heavy server traffic or technical glitches can severely hamper performance (remember: the purpose of performing a speed test is to determine how fast the data transfer is on your computer or network).

Fast or Falling Behind?

So what’s the average US Internet speed? According to CNN, the typical American connection speed is 8.6 Mbps. This is up 27 percent from 2012, and if you live in certain parts of the country, such as Vermont, expect a better-than-average 12.7 Mbps. Other sources report higher values, around 18 Mbps, but this data comes from users who chose to run online speed tests for their connection — in other words, users who already have above-average connections.

Why the Difference?

Right now, the US ranks 9th in the world for Internet speeds, one spot down from where it ranked in 2012. There are several reasons for this less-than-optimal position, starting with country size. Places like South Korea and Japan have significantly faster connections than the US; they also have much smaller land masses and larger urban populations. “Last mile” connections — the final leg between your provider and your home — are the most crucial and most expensive to maintain, and often aren’t worth the infrastructure cost for small towns or rural communities.

In addition, the United States suffers from a lack of similarly equipped providers; depending on where you live, you may have only one or two viable choices for Internet. Countries which rank higher in average Internet speed have three, four, or more companies vying for consumer dollars, companies that are prepared to install and test connections same-day and charge a significantly lower monthly rate.

So what really is the average US Internet speed? A respectable almost-10 Mbps, better or worse depending on where you live. Ideally, improved technology and greater competition will spur quicker, more reliable connections across the nation.

Photo credit: Wikimedia Commons

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Learn Streaming Videos: Minimum Internet Speed Depends on Quality

How to Run an Internet Speed Test for Xfinity by Comcast

Last Updated: December 4, 2013

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Running a bandwidth speed test can provide answers to your many questions about your internet connection. Whether you’re looking to find out how quickly you can download and upload files to the web or curious to know if you’re getting your money’s worth from your provider, an internet speed test offers the insight you need.

Comcast Xfinity is the largest internet service provider (ISP) in America. Boasting high-quality signals, extensive coverage across the nation, and reliable speeds and service, it’s no wonder why Xfinity is lauded as America’s best internet experience. However, on an individual consumer basis, no two connections are the same, meaning one household may enjoy lightning-fast Xfinity speeds while the household down the street struggles with a spotty connection.

No ISP can claim to provide flawless reliability and availability, which means that for some, broken or slow internet is an everyday reality. The Xfinity speed test tool measures your Xfinity internet speed by calculating the time taken for each byte to travel from the remote Xfinity server to your web-enabled device. Do note that these speed test results are oftentimes lower than your plan speed due to a number of variable factors outside of your ISP’s control.

Using this guide, we’ll walk you through how to run an Xfinity speed test, help you understand your results, and answer any questions you may have about your internet speed and web connection.

What is an internet speed test?
How to run an Xfinity internet speed test: Step by step
Xfinity internet speed test terms
Why is my Xfinity internet speed so slow?
What factors can alter my Xfinity speed test results?
What is considered fast internet speed?
What is considered slow internet speed?
How can I make my Xfinity internet faster?

What is an internet speed test?

An internet speed test measures the broadband connection parameters of your internet. This process is completed by sending a small file from the server and analyzing the time it takes to download the file and then upload it back to the server.

Internet speed tests measure a number of important features including:

Upload speed
Download speed
Bandwidth
Ping

Do note that some internet speed tests do not report on all of the aforementioned features, but speed and bandwidth are standard measurements across all tests.

How to run an Xfinity internet speed test: Step by step

Step 1: Optimize your test

Before you run your Xfinity speed test, do the following to ensure your test is as accurate as possible:

Disable any software that can slow down the test
Disconnect any hardware that can cause latency issues

Step 2: Access the Comcast Speed Test

Here, you will simply be asked to “Start Test.” The test should take no longer than 30 seconds. When complete, the page will automatically refresh to your Xfinity internet speed test results.

Step 3: Survey your results

Your speed test results will present a checklist of five items:

Send/receive email
Browse the internet
Stream HD video
Stream 4K video
Speedy downloads

You will see a green checkmark next to the items your internet connection is suitable for and a red X next to those that your connection is too slow for. This will give you a better gauge of how your internet connection is (or is not) working for you.

On the same page, select “Show More” to reveal your upload speed, latency, protocol, and host. To get a more well-rounded understanding of what each of these means and measures, check out the glossary of speed test terms below.

Xfinity internet speed test terms

What is upload speed?

Upload speed is the rate at which data is transferred from your device to the internet. Upload speed effectively measures how many megabits of data per second you can send from one device to another device or server on the internet. Common online activities, like sending emails, video-chatting, and tournament-style games, require speedy upload rates. Upload speed is measured in megabits per second (Mbps).

What is download speed?

Similar to upload speed, download speed measures the time it takes for data to be transferred from the internet to your device. Most bandwidth connections are designed to deliver faster download speeds than upload speeds as the vast majority of online activity (streaming videos, loading webpages, etc.) are dependent upon fast download speeds.

What is ping?

Ping measures the reaction time of your connection, reporting how fast you’re able to get a response after you’ve sent out a request. The faster your ping, the more responsive your connection. This especially true of applications and programs where timing is crucial. Ping is measured in milliseconds (ms).

What is Mbps?

Mbps is the abbreviation for “megabits per second.” This unit of measurement surveys the bandwidth capacity of an internet connection, determining how much data can be transferred each second.

What is bandwidth?

Bandwidth is the maximum amount of data that can be transmitted via internet connection within a specified amount of time. Though often mistaken for internet speed, bandwidth actually refers to the volume of information that can be sent rather than the rate in which it is sent. Bandwidth is traditionally expressed in megabits per second (Mbps).

What is latency?

Though similar to ping, latency is the measure of time between a request and a result. Latency tells you how much time it takes for a signal to travel to your ISP’s server and back. Lower latency means shorter lag time, so, the lower that number, the better. Latency is measured in milliseconds (ms).

Why is my Xfinity internet speed so slow?

If you’ve been struggling with a slow and laggy Xfinity connection, there are several possible explanations that could be the culprit. Take a look at these five common issues that may be holding you back from a speedy web connection.

Your WiFi signal is bad

A weak, spotty WiFi signal may be the reason why your internet speed struggles to keep up with your online demands. Jarring internet traffic slowdowns, excessive download times, and frequent disconnection are all tell-tale signs of a bad WiFi router.

Though WiFi routers are robust pieces of technology, they are subject to slowed performance and breakdowns with age. While many basic issues can be solved with a simple router reset, others may require a full router replacement to get your connection back up to speed.

Network latency is too high

Internet performance is largely dependent on two essential elements: bandwidth and latency. As mentioned before, when latency is too high, your performance quality plummets. From network throttling to congestion, there are a number of factors out of your control that can affect your Xfinity network latency.

You’re on a low-tier internet plan

Like any ISP, Comcast Xfinity offers a number of service plans that work on a tier system—the faster the plan, the more expensive the bill.

If you’re unsure of what internet speeds your Xfinity plan promises, log in to your Xfinity account and access your plan details. There you’ll be able to see what speeds you are paying for versus the speeds you actually get. In the event that your Xfinity speed test results don’t match up with what your plan offers, reach out to Xfinity Support to speak with a representative who can explain or mend your connectivity issue.

Your device may have a virus

If your computer is infected with any type of malware or virus, your web connection will likely suffer. These malicious bugs can fester on your computer and curb your internet speeds. Spyware, in particular, can monopolize your internet connection and cause delays, ruining your PC performance altogether.

Running your system through an antivirus check can help you determine whether or not a digital infection is the cause of your laggy web speeds.

Your computer is too slow

Poor PC performance oftentimes signals poor internet connection, too. If you’re dealing with a laggy rig that struggles to accommodate your everyday requests, your PC may be the problem, not your internet connection. To check if this is the case, run an Xfinity internet speed test on a different device. If the results are significantly faster than that of your PC test, it’s safe to assume that your computer is the problem middleman.

Freeing up hard drive space, clearing your cache, deleting files, and emptying your digital trash can are all easy ways to speed up your computer and make more room for speedy connectivity.

What factors can alter my Xfinity speed test results?

In order to reap accurate speed test results, you must first ensure your environment is ideal for the test. There are a number of factors that can warp your speed test results and obscure your true results. These factors are either software or hardware discrepancies. Let’s break it down:

Software

Certain types of software programs installed on your computer can cause major connectivity slowdowns. If you’re running too many apps that require a web-connection to function, performance will likely take a hit. Some software programs also run in the background without you knowing, slowing you down all the while. Not only can software affect your real-time connection quality, but it can also affect your Xfinity speed check results.

Firewalls, antivirus programs, and administration tools are common PC software programs that can slow down your speeds and alter your speed test. These programs effectively monitor each and every piece of data that is transmitted to the computer and, in some cases, supplies extra data to help with encryption. Before running an Xfinity speed test, be sure to disable all of these programs.

Your browser of choice (Chrome, Safari, Edge, Firefox, etc.) may also yield different results. Each browser varies in its performance capacity, which is why you may see different results from an Xfinity speed test conducted in Chrome versus Safari. Though there is no definitive answer to which browser is best, it’s wise to run your speed test on your most preferred browser to get an accurate glimpse at your regular speeds.

Hardware

All types of web-connected devices can produce sporadically different speed test results even if they’re using the same exact ISP. The speed test results you receive on a tablet (or other mobile devices) will likely be different from the results you yield from a desktop computer due to differences in available bandwidth, internal hardware, and connection type.

Your internet speed heavily depends on the availability and quality of certain network equipment. In most cases, the router or ethernet cable are the most important pieces of hardware responsible for connecting you to the web.

If you’re dependent upon a wireless router connection via WiFi, the odds are highly likely that your speed test results will be slower than that of the speed you’d get from a direct, wired ethernet connection. Ultimately, stability plays a significant role in determining your internet’s performance.

The number of users on a single household connection can also affect your internet speeds. This is also true of your larger ISP network connection. If you happen to conduct an Xfinity internet speed test during work hours while most people are active online, the results are likely going to be less impressive than the results you’d get during a test beyond peak hours.

What is considered fast internet speed?

The FCC has outlined the parameters of fast internet as a connection offering download speeds of at least 25 Mbps and upload speeds of at least 3 Mbps. These speeds can seamlessly support most common online activities, from HD video streaming and online gaming to web browsing and music downloading.

Download speeds of at least 25 Mbps can easily accommodate the average household’s needs, but if you have a larger household or need extra bandwidth and speed to meet more intense online demands, you may consider opting for a more sizable plan.

What is considered slow internet speed?

Based on FCC evaluations, download speeds less than 25 Mbps are too slow to be considered broadband, thereby objectively categorizing them as slow internet speeds. Speeds measuring below 25 Mbps will likely subject users to frequent video-buffering, difficulty connecting multiple web-enabled devices, and a slew of other frustrating connectivity issues.

It’s important to note that DSL is the most common type of internet that offers speeds below the standard 25 Mbps. DSL may not be as popular as it used to be, but it still provides a sound solution for those looking for a reliable connection to complete basic online activities, including streaming, online gaming, casual browsing, and more. Ultimately, if your connection is under 25 Mbps but provides a fast enough connection for you, there’s no cause for concern.

How can I make my Xfinity internet faster?

Before contacting Xfinity Support, check to see if you’re running any ongoing downloads or bandwidth-hogging programs that could be slowing down your connection. Using our suggested hardware and software modification tips, you can run as many speed tests as you need to achieve the most accurate results possible.

If your Xfinity speed test results still seem too slow for your liking, try rebooting your device, modem, and router. Oftentimes this can repair any slowdown problems you may have encountered.

If all else fails, contact Xfinity Support for help. A service representative may be able to help you solve your connectivity issues or guide you to a higher tier plan better suited for your online demands.

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Learn Streaming Videos: Minimum Internet Speed Depends on Quality

AT&T Slow Internet: How to Increase Slow ATT WiFi Speed

Last Updated: November 22, 2013

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Speed is the ultimate measure of quality for your Internet connection. Sure, you also need a service that won’t drop data packets or randomly sever your network link, but the less time it takes you to download and upload files, the better. Most providers offer a speed test tool you can run to determine the average speed of your Internet connection, and AT&T U-verse is no exception. Here’s what you need to know about running a U-verse test:

Know Your Ping

To determine the speed of your Internet, a test needs to take into account two critical factors: how long it takes to download a file, and how long it takes to upload that same file. In addition, it’s worth knowing your “ping,” which is a measure of the time it takes your computer to get a response from an HTTP request from your Internet provider’s server. Ping is typically measured in milliseconds — the lower this value, the better. A ping below 100 is good, while anything under 50 is great, especially for gaming.

To test download speed, most tests use a run time of 10 or 20 seconds. During this time, your computer downloads small files from a web server. Once the test is complete, you’ll get a measurement in megabits per second (Mbps). The higher the number, the better. For uploads, this process is reversed — your computer sends files to the server — but the results are reported the same way.

Measuring the Last Mile

Many speed tests use what’s called the “last mile” as their standard. This term refers to the final distance data has to travel from your Internet provider’s “hub” to your computer. It’s here that most connections begin to slow, and thus it is the best measure of everyday performance. Ideally, the last mile speed of your connection should be same as advertised by your provider: if you’re paying for 10 Mbps downloads, for example, a speed test should put you in the 9-10 range.

Using the AT&T U-verse Speed Test

Using the AT&T speed test is simple. Start by navigating to AT&T’s test page, then click on the test button. You’ll see a real-time result as the test progresses, indicating how quickly data is being uploaded or downloaded. When the test has finished, you’ll get an onscreen report. The test is a great way to make sure your Internet is performing at its peak; if it isn’t, the test gives you a place to start troubleshooting. You may want to consider running several speed tests in addition to the one offered by your provider — AT&T recommends the Ookla SpeedTest, for example, and Bandwidth Place offers another — since tests may use slightly different metrics to return their results.

AT&T provides an easy way to test U-verse download and upload performance, helping you make sure you’re getting exactly the connection you paid for and at exactly the right speed.

Photo credit: Flickr

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How to Check a Hotel WiFi Hotspot With a Mobile Speed Test

Last Updated: November 11, 2013

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Almost all modern hotels have a WiFi hotspot. The problem is finding it, connecting to it, and using it (safely of course). Plus, hotel Internet is notorious for being bad (and not very secure). So, a mobile speed test on a laptop, smartphone, or tablet can save some time and frustration — and even some money.

What’s a Mobile Speed Test?

A mobile speed test is a handy tool to check the Internet connection speed of your phone, laptop, or tablet. You can use a speed test to analyze WiFi at any hotel, airport, or university. Not only will it analyze your WiFi signal, it will also check the amount of bandwidth your hotel provides. This information can be highly valuable before downloading, using VoIP, or streaming video. The higher the download results, the better. Look for a few Mbps (1-3 Mbps, at least), and don’t worry too much about upload results.

Because of HTML5 technology, the speed test works on any device (with no download requirements). Plus, the Internet speed test is ideal for devices that do not support Flash and Java applets. Not only will the speed test work on any device, it’s responsive, meaning it will configure automatically to any screen size (for example, the iPhone, iPad Mini, Kindle, Surface, and Nexus).

How Do I Check My Hotel WiFi Hotspot?

Here a few steps to follow when checking Internet performance at a hotel WiFi hotspot:

Get the WiFi password.
Open the WiFi connection on your laptop, tablet, or phone and log in.
Once you have a connection, open a browser window on your device.
Go to www.bandwidthplace.com.
Perform a speed test.
Use the Internet.

Remember, your signal could be lousy in your room, but that might not be the case with the lobby WiFi. The speed test can check performance anywhere, so give it a try, and compare your previous results.

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How to Test Your Comcast Upload Speed

Last Updated: October 22, 2013

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Checking your Comcast upload speed is as simple as going to Comcast’s site and clicking on a link. As easy as this sounds, several other factors come into play when you’re trying to determine an accurate upload speed (remember: check your bandwidth performance regularly with an Internet speed test). Software, hardware, and network setups can all be culprits in giving a false reading.

Software

Programs such antivirus tools and firewalls will slow down data package exchanges, which in turn will slow down upload speeds. You could disable these programs to get a truer rating, but this is not recommended, as disabling these programs would make your computer vulnerable to viruses.

Hardware

Any wireless devices should be hardwired to the device you are testing. Wireless devices slow down upload speeds because of the added latency from sending data across open radio waves.

Remove excess devices in the network. Connecting to the modem, then to the router, then to a personal server machine, and then to the computer can add more latency issues, causing an incorrect reading. The more devices the signal has to pass through, the slower the reading will be.

Testing the Upload Speed

To test the Comcast upload speed of your device, do the following:

Go to the Comcast Speed Test site.
Click the server on the map closest to your location.

The tool will first test your overall latency. The smaller the number, the less interference you are having with the connection. Then the tool will test the device’s download speed. Lastly, the speed test will check and display your upload speed.

The real question here is what is the upload speed? When testing your Comcast upload speed, you may get a lower value than you expected. In other words, the speed in which you upload data will almost always be lower than what your network’s capabilities are. So, when deciding the data speed you require, don’t look at the numbers Comcast gives you. Instead, connect your specific device to the network and run the speed test. Then decide if you need faster speeds or if a slower speed will work fine.

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What Is Buffering? A Simple Buffering Definition

Last Updated: October 8, 2013

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You’ve probably seen the terms “buffering” and “buffer” thrown around quite a bit in the technology world, but it can harder to find a buffering definition that is easy to understand. In short, just know that whatever the form of buffering — and there are different kinds — it generally speeds up what you trying to do on a computer. Buffering can prevent lag when you’re streaming video or prevent slow performance when you’re playing a graphics-intensive video game on your desktop computer.

Buffering involves pre-loading data into a certain area of memory known as a “buffer,” so the data can be accessed more quickly when one of the computer’s processing units — such as a GPU for video games or other forms of graphics, or a CPU for general computer processing — needs the data.

Too Much Internet Buffering Could Mean a Slow Network Connection

One common form of buffering occurs when your broadband connection is too slow to stream a video in real time. So your computer will buffer the video data — starting playback when there is enough to prevent video lag. If you see this happen often, it might be time to upgrade your broadband speed, or maybe reset your router, if the download rate is lower than advertised by your Internet provider.

Buffer Overflow Can Be a Problem

Sometimes too much data gets loaded into a buffer, causing a buffer overflow, which is a technique used by hackers to take control of a computer or infect it with a virus. Recent advancements in the ways that programming languages handle memory lessens the chance of a buffer overflow happening, but some older programs are still at risk.

While buffering in general helps you to enjoy better computing performance, it can also mean that your Internet connection isn’t quite up to snuff (remember: check your performance regularly with a bandwidth speed test from BandwidthPlace.com). Whatever the reason your computer or video game system is using its buffer, you’re better off now that you have a buffering definition.

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The Ultimate Guide to Home Network Setup

Last Updated: October 1, 2013

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The internet has become such an integral part of the average person’s life—so much so that it’s hard to think back to what life was like without wireless internet connections available virtually everywhere we go. WiFi technology has made it possible for us to connect to the world wide web without any physical wiring needed—even within the comfort of your own home.

If you already have high-speed internet service in your home, creating your own home wireless network is fairly straightforward. Home wireless networks allow you to connect multiple web-enabled devices, such as PCs, smartphones, printers, and tablets, and foster an open line of communication between these common household gadgets. Not only can your favorite devices connect to the web, but they can also connect with each other to foster a streamlined home WiFi network.

While there are many complex facets within the internet realm, creating your own home network is one of the easier tasks you can do yourself. Using this comprehensive guide, we’ll walk you through everything you need to know about setting up a wireless home network.

What is a home network?

What are the benefits of setting up a home network?

How to set up a WiFi home network: Step by step

Determine what you want
Gather what you need
5 steps to set up your home network

Wireless home network setup FAQs

What is a home network?

A home network is a group of web-enabled devices that connect to the internet and communicate with each other. There are two primary types of home networks; wired and wireless.

A wired network connects devices via physical cable wiring.
A wireless network connects devices without any cables.

During the early years of the internet, wired connections were most common. However, as wireless technology advanced and became more household-friendly, the vast majority of internet consumers opt for a wireless connection over outdated and somewhat limited wired home networks.

Additionally, for many families today, one computer is no longer enough and no longer convenient. Most modern households are home to multiple web-enabled devices like smartphones, tablets, smart TVs, e-readers—all of which depend on a strong wireless internet connection to operate.

What are the benefits of setting up a home network?

Setting up a home network makes it possible for computers and devices to communicate with each other via a shared internet connection. When it comes to enjoying wireless connectivity within your own home, building a home network serves as the foundation. Below, we’ve outlined some of the most attractive benefits of setting up a home network.

Internet connection sharing: Rather than paying for multiple ISP accounts to furnish your household devices with a direct internet connection or data plan, setting up a home network makes it possible to access the web across several devices via one simple internet connection.

Do note that your internet connection could slow down if there are too many devices on it. Many ISPs, however, make it easy to purchase service plans that accommodate however many devices you intend to connect.

File sharing: Network file sharing between computers provides more flexibility than using portable disk drives. Not only are you able to share images, audio, and text documents, but you can save backups of essential data on another device. Backups are one of the most essential yet overlooked perks of home networking.

Printer sharing: Wireless printing becomes a simple task when you have a home network in place. No need to run from one device to the other to ensure your print job is successfully delivered—just a few clicks on any of your web-enabled devices can result in a perfect print from anywhere in the house.

Smart device connectivity: Smart gadgets such as thermostats, light fixtures, surveillance systems, kitchen appliances, smoke alarms, TVs, and many more are among the latest additions to the world of WiFi. Each of these smart devices are able to communicate with each other by using a single home network that together forms an Internet of Things (IoT) network.

Home entertainment: If you’re interested in joining the ranks of cable-cutters swapping out their traditional cable subscription for a more affordable streaming media service, setting up a home network allows you to watch all of your favorite flicks from anywhere in your home.

Telephone service: Forget copper wires and landline phones—with a wireless home network, you can make phone calls using an internet-connected smartphone, tablet, or computer using voice over IP (VoIP).

How to set up a WiFi home network

Determine what you want

Before jumping into a home network buildout project, it’s important to first establish what purpose you want your home network to serve. To begin weighing your options, start by asking yourself the following questions:

Do you require access to a corporate network via a virtual private network (VPN)? If you work remotely from home, you’ll need a high-grade router that can handle VPN passthrough.
Are you a frequent online gamer? Do you play multiplayer online games through services like PlayStation Network or Xbox Live? If so, you’ll need a good router steeped in essential configuration capabilities such as port forwarding and quality of service (QoS).
Will you have more than ten devices connected to your WiFi home network? In order to ensure each device can perform at its peak, you’ll need a dual or tri-band router.

By answering these questions, you can better ensure that the network you build is perfectly suited to accommodate your web-connectivity needs.

Gather what you need

Building a wireless home network is a mere matter of arranging and configuring all of the necessary hardware infrastructure. You will need the following four devices to set up your home network:

A wireless router – This device is responsible for transmitting and broadcasting the WiFi signal from your modem to your web-enabled devices.
Your internet service provider may offer a wireless router for a small monthly fee, and if you’re unsure of what to look for when purchasing a wireless router, this may be your easiest option. Should you decide to shop for your own router, be sure to do plenty of research before settling on one.
A modem – There are three types of modems: cable, digital subscriber line (DSL) and dial-up. Connected to in-ground coaxial cables, modems act as digital translators that convert signals from your provider lines into signals your router can understand—in simpler terms, modems bring internet into your home.
An ethernet cable – This cable is necessary to foster a physical connection between the router and the modem. This cable is usually included with your modem.
A computer or laptop with wireless capabilities – In order to configure your router and establish security settings, you’ll need a web-enabled PC to complete your setup.

5 steps to set up your home network

Once you’ve gathered all of the necessary equipment and components to create your wireless home network, follow these instructions to set up and configure the router, and connect your devices to the network.

Step 1: Find the best location for your wireless router

Did you know that the placement of your WiFi router has a significant impact on the strength of your wireless signal throughout your home? Your WiFi router should be positioned on an elevated surface with clear space and limited obstructions.

Since WiFi signals travel perpendicularly to your router, it is necessary to ensure that your router is not situated somewhere on the floor. Doing so will only restrict the signal’s reach. Try to avoid installing the router too close to obstructive materials such as concrete, brick, or cement, because these thick materials can often impede signal quality.

The best place to position a WiFi router is somewhere central inside of your home. Whether that’s a hallway console table, a living room bookshelf, or an island countertop, the location of your choice should be away from walls and on an elevated surface. If you’re trying to figure out a few sensible alternative locations to put your router, check out the tips below for some practical advice.

Best places to put your internet router:

On a fireplace mantle in a central living room or den
On a coffee table located in a central hallway or living space
On a second-floor landing

Worst places to put your internet router:

In a kitchen near other appliances that can emit waves that might interfere with your signal
In a corner of your house surrounded by walls
On a windowsill where the signal can travel outside
In a basement or attic

Step 2: Power on your router

Before booting up your router for configuration, be sure to first turn off your modem.

Next, you’ll need to connect your router to your modem by attaching the two via an ethernet cable. As mentioned before, this cable is typically included with your modem or router.

Power on your modem, then plug your router into an AC power socket and wait at least 30 to 60 seconds for the lights on your router to illuminate. Once all lights are on, press the power button on your router to turn it on.

Step 3: Update your router’s default settings

Next, you’ll need to use your computer to set up your router’s default settings. Using your web browser, enter the router’s default IP address into the address bar to navigate to your router’s sign-in page. Your router’s instruction manual should include this information.

Once the router’s sign-in page appears, enter the exact sign-in details provided to you within your router’s instruction manual. When you have successfully logged in, your router’s settings page will appear. Locate and select the Network Name setting, then enter a unique network name, or Service Set Identifier (SSID). This name simply serves as an easy way to distinguish your network from neighboring connections.

Step 4: Encrypt your network

Setting up your wireless security is an absolutely essential step in protecting your connection and data. Locate the Wireless Security setting, and choose an encryption option. While there are several types of encryption you can use, we recommend opting for WPA2, as it is generally considered to be the most secure.

Enter and save your desired password. Be sure to choose a password that is at least 8 characters and includes numbers, letters, uppercase, and lowercase. Ultimately, the more complex your password is, the more secure your connection will be.

Step 5: Connect to the new wireless network

After encrypting your network, your wireless home network will become discoverable to other devices in your home. Access and join the network by accessing WiFi settings on each individual device and entering the password. Voila! Internet-access and home network creation in five easy steps.

Wireless home network setup FAQs

Can computers on the network run different operating systems?

Yes, regardless of your devices’ operating systems, all can connect to the same home network and coexist in harmony. For example, in the case that you have an Android smartphone, a Mac OS laptop, a Windows tablet, and a Linux desktop, you won’t have to worry about the systems creating any incompatibility issues while occupying and utilizing your network.

What should I consider when shopping for a wireless router?

Lifespan: Although you’ll be hard-pressed to find a manufacturer that puts an operational expectancy rate on their router, searching for reviews will reveal all you need to know about a particular router’s lifespan. Like many other high-use electronics, routers deteriorate with time and should be replaced every three to four years.
Price: The cost of routers can range anywhere between as little as $15 to as costly as $400. Generally speaking, the most expensive the model, the more impressive the performance—however, it’s key to consider the parameters of your budget first when pinpointing the best wireless router for your residence. For the average household, a router within the $100-$200 range will suffice.
Number of frequency bands: You will need to decide between purchasing a single-band, dual-band, or tri-band router when shopping for a wireless router. If you don’t need lightning-fast speeds and you don’t have any nearby neighbors that might interfere with your home network, odds are likely that a single-band router will satisfy your needs.
Range: As mentioned before, the position of your router is a crucial factor to consider when optimizing your WiFi signal strength. When shopping for a wireless router, be on the lookout for routers that offer a more expansive range that can extend your network’s reach to hard-to-reach places on your property.
Smart capacity: Not only are routers becoming more powerful, they’re also becoming more intelligent. Smart WiFi routers are engineered to provide seamless interaction and constant communication with mobile applications and network-connected devices. These futuristic smart-home gadgets effectively enhance your WiFi experience through automation.

How do I create a strong WPA2 password?

Creating a strong password is likely much simpler than you may initially think. Use the following tips to create an impenetrable WPA2 password to keep your home network safe and secure.

Stay away from obvious passphrases: Don’t use Password123, or abc123, or qwerty1234 as your password—these are incredibly easy to guess and child’s play for experienced hackers.
Use a mix of characters: Use uppercase and lowercase letters, numbers, and special symbols to craft a strong password that is near impossible to crack.
Make your password lengthy: Your password shouldn’t be shorter than 15 characters.